Frequently Asked Questions

Paragon Hardscapes serves homeowners across Knoxville, Farragut, West Knoxville, Maryville, Oak Ridge, Lenoir City, Powell, and the greater East Tennessee area. If you're unsure whether we serve your location, contact us and we'll confirm.

Most paver patio projects in Knoxville range from $12,000 to $80,000+ depending on size, materials, and site conditions. Paragon Hardscapes publishes pricing ranges and structured patio packages on our website so you can plan your investment before you ever call. We believe pricing transparency is the foundation of a good client relationship.

Paragon Hardscapes installs premium hardscape materials from Belgard, Unilock, and Techo-Bloc — three of the most respected manufacturers in the industry. Each brand offers distinct styles, textures, and performance characteristics, allowing us to match the right material to your project, budget, and design goals. All three manufacturers back their products with strong material warranties. We use these brands across patios, walkways, driveways, pool decks, retaining walls, and outdoor kitchens throughout Knoxville and East Tennessee.

Yes. Paragon Hardscapes backs every installation with a 5-year workmanship warranty covering settling and installation quality, plus up to 20 years on Belgard materials. We stand behind our work long after the job is complete.

Paragon Hardscapes follows ICPI (Interlocking Concrete Pavement Institute) recommended installation standards on every project. This includes proper base preparation, compaction, edge restraint installation, and sand bedding before any paver is placed. Every project includes a pre-job materials brief, dedicated project management through Brandon our field operations manager, and a final walkthrough with the client before the job is closed. We don't cut corners on base work — that's where most installations fail.

Getting started is simple. Visit our website to review pricing ranges and patio packages, then contact us to share your project photos and schedule a consultation. We respond promptly and provide a custom estimate with transparent pricing — no guesswork, no surprises.

Yes. Paragon Hardscapes carries full general liability insurance on every project. We are currently pursuing our Tennessee General Contractor license — expected April 2026. Contact us directly if you have specific licensing requirements for your project and we'll be straightforward with you about where we stand.

Most patio installations take between 2 and 5 days depending on size, complexity, and site conditions. Larger projects involving retaining walls, outdoor kitchens, or significant grading may take longer. We provide a clear timeline before work begins and communicate throughout the project so there are no surprises.

Paragon Hardscapes primarily focuses on new outdoor living installations — patios, retaining walls, walkways, driveways, pool decks, and outdoor kitchens. We evaluate repair requests on a case-by-case basis. Contact us to discuss your specific situation.

Most hardscape contractors in Knoxville compete on price or aesthetics. Paragon competes on predictability. We publish pricing ranges before you call, define scope clearly before we build, and manage every project with disciplined execution and direct accountability. Our goal is simple — no surprises, no guessing, no drama. Just a predictable outdoor living project delivered as promised.